Introduction

Bliss Hotel values your privacy greatly and only processes data that is necessary for our services. We do not share your information with third parties, except when legally required or necessary for administrative purposes. This privacy policy describes what data we collect, how we use it, and what rights you have regarding your personal data.

Personal Data

Bliss Hotel collects personal data that is relevant to the specific needs of our hotel guests. The types of information we collect include, among others:

• Contact Information: Name, gender, address, email address, phone number.

• Payment Information: Credit card number, expiration date, and name of the cardholder.

• Guest Preferences: Room choice, lifestyle, dietary preferences, allergies or other voluntarily provided information.

• Identification: We ask all of our guests to identify themselves with a passport or ID card so that we can verify your identity in relation to your reservation.

• Location Data

• Website Usage Data

• Internet Browser and Device Type
  
  

We collect no sensitive personal data unless you voluntarily provide it in connection with your stay. Our services are not aimed at minors under the age of 16 years without parental consent.

Data Collection

Bliss Hotel only requests personally identifiable information when necessary. The primary purpose of data collection is:

• Providing hospitality services, such as making a reservation, responding to information requests, or fulfilling a product or service order.

• Processing payments.

• Sending newsletters and marketing communications, including personalized offers and promotions. You can unsubscribe at any time via the unsubscribe link at the bottom of our emails or by contacting us via receptie@blisshotel.nl.

• Improving our website and services based on user statistics.

• Complying with legal obligations, such as tax filings.

Providing certain personal data is not mandatory, but may affect the delivery of our services.

Cookies

Our website www.blisshotel.nl uses cookies to personalize your online experience. Cookies are encrypted text files that are sent to your browser and stored on your device. This technique assigns a unique identification to your computer and helps us recognize you when you visit our website again. Additionally, we collect statistical data about the use of our website to improve our services.

Our website also contains buttons to share pages via social media. We are not responsible for the data processing by these platforms.

Automated Decision-Making

Bliss Hotel makes no automated decisions that could significantly affect individuals.

Retention Period

Personal data is retained as long as the business relationship continues or as long as legal obligations require.

Data Protection

We take appropriate security measures to protect your personal data against unauthorized access, disclosure, or alteration. Our website and systems are equipped with administrative protocols, security procedures, and a firewall to protect your data from unauthorized access.

If you suspect that your data is not adequately secured, please contact us at receptie@blisshotel.nl.

Sharing of Personal Data

Bliss Hotel does not sell personal data to third parties. Our only aim is to send communications that are relevant to you and that you want to receive voluntarily.

However, we may be required to share personal data with third parties based on national or international legislation or if we deem it necessary to defend our rights. External processors, such as payment providers and email services, operate under strict confidentiality obligations.

Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access your data

• Correction or deletion of data

• Restriction of processing

• Data portability

• Object to data processing

Requests can be submitted via receptie@blisshotel.nl. For verification, we ask you to include a copy of your identification, with your photo, MRZ, passport number, and BSN being redacted.

Changes to the Privacy Policy

Bliss Hotel reserves the right to modify this privacy policy to comply with changes in national or international legislation or to better meet the needs of our guests. All versions of this policy contain a creation date, so you are always informed of the latest changes.